Technology that enables you to control the process.
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Frequently Asked Questions
Yes, DealerAdmin.io is agnostic on which provider. You will need to gain their approval.
Most claims are handled online, but if you need assistance with inspections or claims adjuster we can help or we will train your in-house person.
This depends on the structure of your program. It can be your accounting team, ours or the underwriter/Insurance company if they are the Obligor.
DealerAdmin.io is has a Payment Facilitation platform built into our program so your accounting team can process the payments or we can do it for you.
Yes. DealerAdmin.io’s platform segregates all of this for you so you.
Most dealers choose to do it themselves for more control over the process, but we also can provide full-service claims support.
- All the claims are started online. On mechanical claims, if the requested parts and labor estimates are within guidelines most claims are authorized in seconds.
- Repair is completed the dealership sends an authorization to customer to sign off on the repairs and they are taking delivery.
- Claim is approved and processed within seconds.
- Gap and other types of claims are done online and depending on the type of contract they are instantly approved or processed within a couple of days.
You will send the money to your clearing account through our platform where the individual payments will be disbursed based on the structure you have chosen for your dealership.
We have multiple underwriters depending on which one is the right fit for your dealership.
The obligor varies based on the structure you choose with the following choices. 1) The Insurance Company/Underwriter 2)DealerAdmin.io as the Administrator 3) Your Dealer Owned Warranty Company 4) Dealer Obligor